Your Always-On Virtual Front Desk
Solve Call Handling Challenges with AI
MyCloud Always-On Internet is designed to keep your network online and your teams productive.
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ELIMINATE MISSED CALLS
Ensure every customer call is answered instantly, day or night, so you never lose a lead again. |
REDUCE HOLD TIMES
Handle multiple calls simultaneously without queues or delays, improving customer satisfaction. |
DELIVER CONSISTENT INFORMATION
Provide accurate, reliable answers to common questions every time with no variability. |
WORK WITH YOUR EXISTING SYSTEMS
Deploy easily alongside virtually any phone service or tech stack with no disruption required. |
SUPPORT EVERY CUSTOMER
Offer multilingual conversations for inclusive, accessible communication. |
Features
Loaded with features to make every interaction count.
- VOICE-ONLY INTERACTION - Natural, conversational voice interactions for every inbound call.
- INTELLIGENT CALL ROUTING - Direct callers to the right person or department automatically.
- KNOWLDEGE BASE INTEGRATION - Deliver instant answers using your business information and web data.
- CUSTOMIZABLE PERSONA - Align tone, voice and personality with your brand.
- MULTILINGUAL SUPPORT - Serve diverse customers with built-in language support.
Hosted Phones (UCaaS)Move your business to a cloud-based phone service built on a dependable and feature-rich platform that allows for you to seamlessly connect multiple offices as well as in-office or work-from-home employees.
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SIP TrunksFast, affordable, and reliable SIP trunks to connect to your own premise-based phone systems or servers.
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Contact Center Solutions (CCaaS)Scalable contact center solutions with all the features you want at a price you can afford and backed by our exceptional staff of contact center professionals.
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Internet | NetworkingSolid and reliable connectivity is critical for all hosted services. We can help you find the connections and services you need including internet, SD WAN, mobile tablets and phones, security services and more by leveraging our variety of relationships.
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The GoHosted Difference
1. Our commitment is to help you save time and money with your business communications services.
2. Our veteran staff of telecom professionals will help you select the right mix of services to meet your business needs and fit within your budget.
3. Our project managers will work with you and your staff to get your services up and working as quickly as possible, and help with any issues that may arise in the future.
2. Our veteran staff of telecom professionals will help you select the right mix of services to meet your business needs and fit within your budget.
3. Our project managers will work with you and your staff to get your services up and working as quickly as possible, and help with any issues that may arise in the future.